Team Bus FAQ

1. General

Who is eligible to raise money?

What can't I raise money for?

Why do you take commission from donations?

What happens if a Team Bus doesn't reach its fundraising target?

2. Donating

How do I donate?

If I make a donation, when is my card charged?

What if I want to donate anonymously?

Is my donation amount displayed publicly?

If I make a donation, what info does the Team Bus Creator receive?

Can I pay by cheque? Send cash in the mail?

How can I change my donation amount?

Can I cancel a donation?

I like another reward better. Can I choose?

How can I change my reward selection?

Is my donation tax deductible?

Can people from outside Australia donate to Team Bus campaigns?

3. Rewards and Incentives

Who is responsible for making sure a Team Bus delivers on its promises?

How will the Team Bus Creator get my information (mailing address, T-shirt size, etc.) to deliver rewards?

How do I know when rewards for a Team Bus will be delivered?

I haven't received my reward yet. What do I do?

4. Accountability

How do I know a Team Bus is legitimate?

What do I do if I have questions about a project?

Team Bus - the sports club and athlete fundraising vehicle